EZCARAY INTERNACIONAL

Please rate from 1 (very bad) to 10 (very good) the following questions:

1. 1. Information about the product:
   
   
   1. 1.1 Do you have full details about the characteristics of our products?
   2. 1.2 Are our offers clear and well-defined?
2. 
   
   2. Product quality
   
   
   1. 2.1 Do our products meet your expectations?
   2. 2.2 What score would you give for their value for money?
3. 3. Quality of service of delivery
   
   
   1. 3.1 Did we meet agreed deadlines?
   2. 3.2 Was the accompanying documentation (delivery notes, reports, invoices…) correct?
4. 4. Attitude
   
   
   1. 4.1 Are we available when you need to contact us?
   2. 4.2 Do our staff deal with your enquiries correctlyl?
   3. 4.3 Do we faithfully and quickly understand your needs?
   4. 4.4 Did the staff responsible for installation meet your expectations?
5. 5. Rate from 1 (very bad) to 10 (very good) your general level of satisfaction with Ezcaray Internacional



6. 6. What did you least like about our product/service:
   
   




7. 7. Would you recommend us to another company?

   YES NO Yes (with reservations)
   
   



8. 8. Suggestions on areas that could have improved our product/service:
   
   
9. 9. Remarks: